A1. – Brocksford Motors Ltd is approved for most leading insurance companies, and even if we are not, we can still repair your car and help you with your claim. A courtesy car is available in most cases (subject to conditions). Call now for more advice on the phone number above.
A2. The Brocksford Motors Ltd guarantee runs throughout any unexpired period due under the manufacturers guarantee or for 3 years, whichever is longer. Full details can be obtained from our reception, so call us on the number above.
A3. – We would need to see the vehicle first so that we can do a fully estimated cost. Call now on the number above to book your appointment with our estimators.
A4. – Of course. Just ask the estimator and he will be happy to help you.
A5. – We offer a wide range of services, including wheel alignments, full valets and even body kits! Call us now on the number above to see how we can help you.
A6. – We can collect and deliver your vehicle either to your home or place of work, and we will always try to accommodate your needs.
A7. – Brocksford Motors Ltd works with local training providers and Thatcham (The Motor Insurance Repair Research Centre) to ensure our staff are up to date with the latest skills & standards. This is essential to ensure that we provide you with a safe and proper repair, and is also a requirement of our BSI PAS:125 accreditation.
A8. – We have got the facility to carry out SMART repairs such as alloy refurbs, dash repairs, seat repairs etc. Full details are available in our reception.
A9. – 8.30AM-5PM Mon – Fri and 7.30AM-11.30AM Sat.
A10. – Brocksford Motors Ltd accepts cash or most major debit/credit cards. Unfortunately, we do not accept personal cheques.
A11. – In most cases, we will use genuine parts to repair your vehicle. However, some insurance companies do stipulate the use of non-genuine parts in some cases. This decision lies with your insurer and not Brocksford Motors Ltd, so you need to check your policy documents.
A12. – Brocksford Motors Ltd has been in business for over 50 years and we have built our business on providing a high quality and professional service. You do not see or hear us advertise because we believe our quality of work speaks for itself. We started out as a family run business and continue to be a family run business with the core family values of trust and honesty at the heart of everything we do.